Policy

Purpose

Health and Safety Policy

Our hall is here for everyone to enjoy, and we take our duty to keep it safe very seriously. This policy secures a high standard of safety across all our events and activities, from regular hires to private parties. It upholds our promise to manage the building responsibly and by the book, helping us prevent accidents and protect the people who make this hall a community

Village Hall Risk Assessment

Looking after our hall means looking out for the people who use it. This policy secures the safety of our visitors by identifying risks—from a wet hall floor to kitchen safety—and fixing them promptly. Addressing these issues early upholds our commitment to a well-run hall and ensures we’re always operating by the book and on the right side of the law.

Serious Incident Reporting Policy and Procedures

As trustees, we have a duty to keep our community safe. This policy secures a straightforward way for any safety concerns or accidents to be reported and handled by the book. It helps us meet our legal obligations and upholds a well-managed environment where everyone—from our toddlers' group to our bowls clubs—can feel secure

Complaints Policy and Procedures

We want everyone’s experience at the hall to be a good one, but we know things don’t always go perfectly. This policy guarantees that if you have a concern, we will listen and handle it fairly, quickly, and without a fuss. By having a clear way to sort out problems, we can keep improving the hall and make sure that those who use our hall are heard and respected

Safeguarding and Whistleblowing Policy

As trustees, our top priority is making sure the hall is a safe place for everyone—especially children and vulnerable adults. This policy guarantees that we have clear, quiet ways to report any worries, helping us create a village hall where people feel looked after and any concerns are handled with the care and respect they deserve

Social Media Policy

We want our online presence to be as welcoming as the hall itself. This policy safeguards our reputation by making sure everything we post reflects the village’s values. By setting out simple rules for our social media and website, we guarantee that our digital space stays respectful, accurate, and always works in the best interests of the community

Trustee Expense Policy and Procedures

Our goal is to make sure the hall is run professionally and fairly. This policy secures a simple way for trustees to claim back legitimate costs, like travel or postage, without any fuss. It protects the hall's funds by making sure every claim is transparent and properly recorded, so we can all stay focused on our roles without worrying about the cost

Trustee Conflict of Interests Policy

We ensure that every decision we make is for the good of the hall alone. This policy means we are always upfront about our outside interests, which protects the hall from any hint of bias and keeps our governance transparent and honest

Finance Policy

This policy secures the hall’s financial future by making sure our funds are managed properly and out in the open. It gives us a clear roadmap for our spending and oversight, helping us uphold our duty to protect the hall’s assets and keep the doors open for the long term.

Financial Reserves Policy

Our reserves policy is essentially our ‘rainy day’ plan. It makes sure we have enough put aside to handle unexpected repairs or a sudden dip in bookings without panic. By being clear about what we keep in the bank and why, we guarantee the hall stays stable, our bills get paid, and this vital space remains open for the village, even when times get tough